CDP

Artificial Intelligence is at the core of every contact center trend in 2025. There has never been such rapid evolution of technology as we are…

We’re experiencing a rapid evolution in the Gen AI landscape. Moving beyond experimentation, companies are now forging strategic pathways, identifying…

Climate change score higher than industry, North America and global averages Pyxus International, Inc., a global value-added agricultural company,…

Creating personalized Customer Experience for brands continues to be an important facet for every client-first businesses. Customers constantly look…

Here are some of the top trends organizations need to consider when it comes to managing and unlocking the value of their customer data in the year…

Amperity has announced the hiring of Seema Kumar as chief people officer and Megan McDonagh as chief marketing officer. Together, the two bring…

According to a recent study from Validity, 44% of respondents estimated their company loses more than 10% of their annual revenue due to poor quality…

The company’s expanded capabilities and strengths are showcased in its revamped website Moloco, a leader in machine learning (ML) and growth…

Confirms pathway to achieve net zero emission by 2050 United Microelectronics Corporation announced that the Science Based Targets initiative…

Businesses of all sizes are increasing investments in digital channels and customer data management. In many cases, these companies can point to…