Customer Experience DigitalWell & Centrical Sign Multi-Year Deal with Leading Customer Experience Provider, itel,… AIT News Desk Sep 9, 2022 - contract boosts itel staffing and service capability in Latin America, Caribbean and beyond - Caribbean-based customer experience provider itel has…
SaaS New Research Reveals Gap in Employee Retention and Performance within Contact Centers AIT News Desk Aug 17, 2022 Centrical, a global SaaS company, and pioneer of a next-generation employee engagement and performance management platform, has released a new…
Customer Experience Enterprise Communications Leader – Welltel – Acquires Wren Data And Eleven To Cement… AIT News Desk May 31, 2022 The move creates a strategic partnership with industry-leading CX giant Genesys and prompts a rebrand to - DigitalWell - reflecting the expanded…
SaaS Centrical Names Former SAP SuccessFactors Executive, April Crichlow, as Chief Marketing Officer AIT News Desk Nov 9, 2021 April Crichlow joins Centrical in its next phase of expansion and hyper-growth as the global SaaS company helps customers apply AI and the "human…
HR Technology Centrical for Amazon Connect Now Available AIT News Desk Jul 12, 2021 Enables Managing Agents' Performance, Goals and Training Using Real-Time Data From Amazon Connect and Contact Lense Centrical announces the…
Computing Centrical Announces Integration with Microsoft Teams AIT News Desk May 14, 2020 Brings its Employee Engagement, Learning, and Performance Management Capabilities to Microsoft's Collaboration Hub Centrical, provider of a…
HR Technology Centrical Adds Microsoft Teams Integration to Boost Employee Engagement Sudipto Ghosh May 14, 2020 Centrical Brings its Employee Engagement, Learning, and Performance Management Capabilities to Microsoft’s Collaboration Hub In a major tech…
Technology Centrical Launches with $13 Million in Additional Funding; Latest Round Led by Aleph with JVP,… AIT News Desk Nov 7, 2019 Formerly Known As GamEffective, Company Will Use Funds to Step up Efforts To Revolutionize Employee Performance & Development The provider of…