Customer Experience 99% of Customer Service Executives Recognize Using Chat with Customers Strengthens Customer… AIT News Desk Mar 31, 2022 Clickatell’s new Chat Commerce Trends Report finds 88% of CX leaders agree that using chat channels for payments will help meet revenue goals…
Mobile US Consumers Want to Bank on Chat, Clickatell’s New Chat Commerce Trends Report Reveals AIT News Desk Mar 31, 2021 More Than Half of Consumers Have Already Used Chat to Talk to Businesses; They Want Banks to Get on Board Clickatell, the leader in mobile…