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Cognigy announced that it has achieved the Amazon Web Services (AWS) Conversational AI Competency distinction. This designation recognizes Cognigy for…

With governments across the world working to enable broad-scaled digital transformation, public sector organizations are increasingly gravitating…

With customer support teams of all sizes embracing proactive subscriber outreach via Calix Support Cloud, Calix announces enhanced automation, an…

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced that the company will expand operations…

EvaBot's chatbot gathers information to help businesses personalize gifts that are actually meaningful and enjoyable to recipients, resulting in…

Hi Param, please tell us about your current role at UiPath and how it evolved during the pandemic? I am Chief Product Officer at UiPath, and I’m…

Global fandom platform "FANTOO," Hangul(Korean alphabet) AI chatbot launch event, "Who is a celebrity with a voice that suits King Sejong?" Going to…

New features significantly reduce the complexity of quickly benefiting from insurance-centric BI Cloverleaf Analytics (Cloverleaf), a leading…

Healthcare consumers and patients are demanding better and more personalized customer service from providers. In a recent survey of over 700 patients…

Long-time client adding new digital banking features in 2021 to better meet member need Access Softek, an omnichannel digital banking provider,…