Analytics Business Intelligence Group Names Pipedrive a Winner of 2020 Excellence in Customer Service Awards AIT News Desk Apr 23, 2020 Business Intelligence Group has named Pipedrive a winner in the 2020 Excellence in Customer Service Awards. "Customer service is a total team…
Chatbots & Intelligent Assistants Divurgent Introduces TOBIAS, AI-powered Chatbot as Part of Virtual Support Solutions AIT News Desk Apr 21, 2020 Divurgent Deploys Solution to Streamline and Automate Support in a Fully Virtual Capacity to Keep Organizations up and Running During COVID-19 Crisis…
HR Technology Zippi an Intelligent Platform by PeopleStrong is Helping India Remain Productive in Times of… AIT News Desk Apr 20, 2020 The world is witnessing an unprecedented situation with the COVID-19 pandemic. It has brought a shroud of uncertainty in the way people live, work and…
Machine Learning Kustomer Launches KustomerIQ, Leveraging Intelligence Throughout Its Customer Service Platform AIT News Desk Apr 16, 2020 KustomerIQ leverages advanced artificial intelligence to help agents more efficiently analyze and take action on customer requests. Machine learning…
5G Technology ZTE Helps China Mobile Send the First 5G Message in China Chandni Maske Apr 14, 2020 ZTE Corporation, an internationally leading provider of solutions for the telecommunications industry as well as for corporate and private customers…
5G Technology ZTE Assists China Mobile to Send China’s First 5G Message AIT News Desk Apr 10, 2020 ZTE Corporation (0763.HK / 000063.SZ), a major international provider of telecommunications, enterprise and consumer technology solutions for the…
Machine Learning First Ever AI Travel Insurance Chatbot Launched by VisitorsCoverage AIT News Desk Mar 10, 2020 Silicon Valley Insurtech Pioneer Implements Bot to Better Serve Global Customers VisitorsCoverage Inc. announced the initial launch of their…
Voice ForwardPMX Invests in the Future of Conversational Commerce with the Acquisition of Leading Voice… AIT News Desk Mar 6, 2020 Headliner Labs’ Caroline Klatt and Dana Gibber join ForwardPMX to Launch the Agency’s Voice and Conversational Commerce Capabilities Award-winning,…
Guest Authors Actionable Tips to Protect Your Chatbot Data and User Privacy Scott O'Connor Feb 27, 2020 Chatbots are the hottest digital technology phenomenon. The evolving business needs and advancements in messaging platforms are resulting in rapid…
Guest Authors These 5 Trends Will Dominate Online Shopping in 2020 Simone Wu Feb 25, 2020 By the end of 2019, the total value of eCommerce retail sales could reach $3.4 trillion, closing a decade of steady growth. The online shopping…