In the Analytics world, there is a wide range of tools and KPIs to choose from in order to measure your marketing data. One growing use case is Natural Language ...
Customer Experience should be top-of-mind for any customer-facing business in the digital age. But as consumers increasingly take their interactions with brands online (and into the chat channel), how is ...
Nextep’s Newest Support Feature Provides Around-The-Clock Support Nextep added a new support feature, Felix the chatbot, to its service team. Felix answers questions 24/7, giving Nextep’s clients immediate help, day ...
The Market’s Only Specialist in Consumer Engagement Releases New Version of Their Flagship Solution, Offering Improved Efficiency and Configurability Astute announced the release of Astute Agent 10, the latest version ...
Former Commissioner of the Chicago and Washington DC Departments of Transportation to Assist Bepoke’s U.S. Market Strategy Bespoke, creators of the industry-leading AI-powered chatbot developed specifically for travelers, announce Gabe ...
A Study by Aivo Explores the Current Use Companies Are Making of This Solution and the Impact It Has on Both Consumers and Businesses Consumers want information instantly and chatbots ...
Appy Pie is all set to roll-out its DIY Chatbot Builder for small businesses to build and integrate their own bots into applications and websites. Appy Pie is a software ...
Clevertar launches Conversagent, the world’s first self sign-up ‘virtual human’ chatbot that can be deployed without the need for coding and in a matter of minutes. Clevertar, the award-winning virtual ...
While understanding the capabilities and limitations of AI is important, especially given its role in enhancing (and in some cases displacing) humans’ roles, investments must support specific problems. Know My ...
Sales and Marketing Teams Will Excel with EyeLevel’s Technology. The Company Offers an Infusion of Relevant Advertising When Customers Converse with Chatbots Brands are struggling to sustain positive consumer sentiment ...
