Martech The Slump In Customer Satisfaction Persists, American Customer Satisfaction Index Shows AIT News Desk Feb 13, 2020 The decline in US customer satisfaction continued in the final quarter of last year, falling 0.4% to a score of 75.4 (on a scale of 0 to 100) on the…
News Customer Satisfaction Slips Again, Further Threatening Economic Growth AIT News Desk Aug 14, 2019 Overall U.S. customer satisfaction retreats for a third consecutive quarter, falling 0.1% to a score of 76.4 (on a scale of 0 to 100) on the American…