Cloud Contact Center

Five9, Inc an industry-leading provider of the intelligent cloud contact center, announced that the company has entered into an alliance agreement…

SugarCRM Inc. deepened its commitment to cloud-based customer experience as an Amazon Web Services (AWS) Advanced Technology Partner within the AWS…

Bright Pattern, a leading provider of AI-powered cloud contact center software, has been deployed by nine multinational car manufacturers, including…

NGIE Solutions, a leading partner of companies, industries, and engaged communities in France, has relied for several years on Vocalcom, a global…

Bright Pattern, a leading provider of AI-powered cloud contact center software, announced that it was deployed by UpCom DTS. UpCom DTS is one of the…

Talkdesk replaces on-premises contact center software, providing greater flexibility, integration with ticketing software and improved reliability…

CBTS unites expertise in delivering hosted unified communications, large network solutions, and advanced API integrations with the Five9 Intelligent…

Conversational AI Provides Enterprises with Intelligent Automation for Better Customer Experience and ROI UJET Inc., the ultra-modern cloud contact…

Organizations Immediately Benefit from Artificial Intelligence to Improve their Workforce Cresta, a real-time intelligence platform for customer…

Bright Pattern, Leading Provider of AI-Powered Omnichannel Cloud Contact Center for Innovative Companies, Records Over 100% Bookings Growth, Named…