Cloud Five9 and Deloitte Digital Form Alliance to Transform Digital Engagement and Elevate the Human… AIT News Desk Dec 11, 2020 Five9, Inc an industry-leading provider of the intelligent cloud contact center, announced that the company has entered into an alliance agreement…
Cloud SugarCRM Brings Companies Cloud-Based Customer Experience (CX) Solutions on AWS AIT News Desk Dec 8, 2020 SugarCRM Inc. deepened its commitment to cloud-based customer experience as an Amazon Web Services (AWS) Advanced Technology Partner within the AWS…
Cloud Nine of the Top Global Car Manufacturers Turbocharge CX with Bright Pattern AIT News Desk Nov 20, 2020 Bright Pattern, a leading provider of AI-powered cloud contact center software, has been deployed by nine multinational car manufacturers, including…
Cloud Vocalcom Optimizes the Service Quality of Engie Solutions’ Critical Tasks With Its Hermes… AIT News Desk Nov 4, 2020 NGIE Solutions, a leading partner of companies, industries, and engaged communities in France, has relied for several years on Vocalcom, a global…
Cloud UpCom DTS, Deploys Bright Pattern Contact Center with NewGO AIT News Desk Oct 28, 2020 Bright Pattern, a leading provider of AI-powered cloud contact center software, announced that it was deployed by UpCom DTS. UpCom DTS is one of the…
Cloud Central Arizona College Selects Talkdesk for Remote Work Flexibility, Seamless ServiceNow… AIT News Desk Oct 20, 2020 Talkdesk replaces on-premises contact center software, providing greater flexibility, integration with ticketing software and improved reliability…
SaaS CBTS Partners with Five9 to Launch Comprehensive Intelligent Cloud Contact Center Solution AIT News Desk Oct 20, 2020 CBTS unites expertise in delivering hosted unified communications, large network solutions, and advanced API integrations with the Five9 Intelligent…
SaaS UJET Unveils Next-Generation Virtual Agent for Less Robotic Interactions AIT News Desk Oct 14, 2020 Conversational AI Provides Enterprises with Intelligent Automation for Better Customer Experience and ROI UJET Inc., the ultra-modern cloud contact…
Sales and Customer Support Cresta’s AI Coaching Software Integrates with Amazon Connect to Provide Real-Time Performance… AIT News Desk Oct 8, 2020 Organizations Immediately Benefit from Artificial Intelligence to Improve their Workforce Cresta, a real-time intelligence platform for customer…
Cloud Bright Pattern Boasts Record Financial Growth, New Customer Acquisition, and Technology Leadership AIT News Desk Oct 7, 2020 Bright Pattern, Leading Provider of AI-Powered Omnichannel Cloud Contact Center for Innovative Companies, Records Over 100% Bookings Growth, Named…