Cloud Contact Center

Talkdesk Boost for Business Continuity neutralizes the impact of natural disasters on support operations with fast and easy transitions from…

Accession Meeting and Cloud Contact Center Provide Best-In-Class Collaboration FirstLight, a leading provider of fiber-optic data, Internet, data…

Two Industry Powerhouses Come Together to Provide Customer Service Teams With Valuable Customer Insights on a Customizable Cloud Contact Center…

Reliability, comprehensive reporting and analytics are crucial to HOUST implementing Talkdesk Enterprise Cloud Contact Center across 19 offices…

Bright Pattern Omnichannel Quality Management Solution Monitors 100% of Interactions on Every Channel With Real-Time AI Monitoring Bright Pattern,…

Leading producer and marketer of healthy, convenient and affordable food, nutrition, specialty brewed beverages, personal care products and cosmetics…

Five9, Inc. , the leading provider of the intelligent cloud contact center, announced the availability of the Five9 App Marketplace. Since last year,…

Zoom Integration Through Talkdesk Enterprise Cloud Contact Center Brings Organizational Unity and Fosters Seamless, Cross-Department Collaboration…

Talkdesk to improve customer experience for Weekendesk by boosting contact center efficiency through seamless Salesforce integration, reporting and…

By Bringing Together the Best of UCaas and CCaaS, Intermedia Now Offers Businesses a More Reliable, Comprehensive, and Fully-Integrated Customer…