Cloud Contact Center

Thrio, Inc. maker of award-winning customer experience (CX) and cloud contact center software, announced a fourth-generation voice solution combining…

Bright Pattern, the highest-rated cloud contact center software provider, announced the availability of Bright Pattern Contact Center on Microsoft…

Customer expectations have changed. And today, most businesses have understood that optimal customer engagement is the cornerstone of a successful…

Broadvoice, a provider of hosted voice, unified communications (UCaaS), omnichannel contact center (CCaaS) and SIP trunking services for small and…

Talkdesk, Inc., a global cloud contact center leader for customer-obsessed companies, today released a new Talkdesk Research report, The Future of…

The latest updates to the Five9 platform help companies create fluid experiences across digital and voice channels and unlock more value from their…

Pioneer in electric vehicle charging systems embarks on digital transformation to spark great customer experiences Talkdesk, a global cloud…

The Canadian event will bring together industry experts, customers, and partners to explore how businesses can make the change migrating off-premises…

Talkdesk,  a global cloud contact center leader for customer-obsessed companies, introduced Talkdesk Automation Designer and Talkdesk Workspace…

Partnership delivers a comprehensive, omnichannel solution for cloud contact center management. Eleveo has joined Zoom’s ISV Partner Program and…