Cloud Contact Center

Leading manufacturer of professional cleaning equipment will harness power of artificial intelligence to clear a path towards better agent and…

transcosmos inc. hereby announces that the company has started offering a cloud contact center platform, Genesys Cloud CX provided by Genesys Cloud…

Bright Pattern, a leading provider of AI-powered cloud contact center software, has been deployed by one of the largest health insurance companies in …

Out-of-the-box customer service platform purpose built to unify the retail customer journey  Talkdesk, Inc., a global cloud contact center leader for…

“America’s Diner” deploys ServiceNow-centric voice solution to deliver faster IT and HR employee services through self-service, intelligent…

The strategic agreement builds upon investments Five9 has made to support its rapidly growing Canadian market and to deliver an enhanced experience to…

Leading Cloud Contact Center Provider Lures Industry Experts Away From Five9 with Innovation and Rapid Growth UJET, Inc., the world’s most advanced…

Meets rigorous security and performance requirements for Chrome OS as validated CCaaS solution Talkdesk, Inc., a global cloud contact center…

Jenne, Inc. announced that Jenne Cloud Services Brokerage has partnered with Talkdesk, Inc., a global cloud contact center leader for…

Leader for 8th Consecutive Quarter, Earning 95 out of 100 Score in Usability UJET, Inc., the world’s most advanced cloud contact center provider,…