Cloud Contact Center

Five9, Inc., a leading provider of the intelligent cloud contact center, announced new milestones around the use and adoption of its Intelligent…

Five9, Inc., a leading provider of the intelligent cloud contact center, announced the results of its 2021 Customer Service Index (CSI) survey. The…

Content Guru has been named in the Challenger quadrant of the 2021 Gartner Magic Quadrant for Contact Center as a Service (CCaaS), which recognizes…

Series D funding and appointment of new chief financial officer ignite company’s next stage of growth in addressing the worldwide demand for cloud…

Global business communications provider Infobip partners with Senegal mobile operator Expresso to provide WhatsApp-based customer communication and…

Winners will be announced at the Five9 2021 CX Summit on September 1. Five9, Inc., a leading provider of the intelligent cloud contact center,…

Clarabridge Announces a Groundbreaking New Partnership With five9 That Brings Industry-Leading Conversation Intelligence and Interaction Analytics to…

Enables Managing Agents' Performance, Goals and Training Using Real-Time Data From Amazon Connect and Contact Lense Centrical announces the…

Five9, Inc., an industry leading provider of the intelligent cloud contact center, announced the appointment of independent Board Director Ana…

Cloud Customer Experience Leader Receives Highest Ranking in the Frost Radar™: North American Enterprise Cloud Contact Center Market 2021 Report…