Cloud Contact Center

8×8 Open Channel Program Helps Partners Meet Strong Upmarket, Enterprise and Public Sector Demand for Cloud Solutions 8×8, Inc., a leading integrated…

Rapid Adoption of Cloud Contact Center Solution Enabled Lingo to Exceed Expectations Lingo Communications (“Lingo”), a leading global Cloud/UC and…

Supporting Agents and Supervisors in their quest to better enable remote workers – and demonstrating an additional proof point of the Five9…

The Anywhere365 Dialogue Cloud is one of the first cloud contact center solutions certified by Microsoft in their Connected Contact Centers program…

Five9, a leading provider of the intelligent cloud contact center, announced that Five9 Agent Assist has been named a winner in the 2021 BIG…

Talkdesk collaboration with AWS CCI boosts artificial intelligence integration and customer experience personalization Talkdesk is expanding its…

PCI-Compliant Credit Card Automation Native to Thrio CCaaS Offering Thrio, Inc., maker of award-winning cloud contact center software, announced…

UJET CCaaS Cloud Contact Center Now Available on Oracle Cloud Marketplace for a Single Source of Truth and more Intelligent Customer Experience using…

Ultra-Modern Contact Center Unifies Enterprise Customer Data with Oracle Cloud CX Service for a Single Source of Truth and more Intelligent…

Leading ServiceNow voice solution provider selected by major European energy firm to improve self-service and customer service experience 3CLogic,…