Cloud VMware on OVHcloud Brings Flexibility, Security, and Cost Control to the Hosted Private Cloud… PR Newswire Jun 26, 2023 OVHcloud, the European cloud leader, announces the rearchitecting of its VMware portfolio in the Hosted Private Cloud universe. Closely following the…
Cloud Genesys Named a Leader in Cloud Contact Center Report by Top Analyst Firm PR Newswire Mar 28, 2023 Genesys Cloud CX received among the highest scores for artificial intelligence, workforce optimization, self-service and outbound capabilities…
Machine Learning Genesys Announces Strategic Collaboration Agreement with AWS AIT News Desk Jan 10, 2023 Genesys, a global cloud leader in experience orchestration, announced a new Strategic Collaboration Agreement (SCA) with Amazon Web Services, Inc.…
Technology Genesys Announces Executive Leadership Appointments AIT News Desk Dec 10, 2022 Genesys, a global cloud leader in experience orchestration, announces changes to its executive leadership team. Olivier Jouve transitions to the…
Customer Experience Invoca Announces New Capabilities to Help Brands Drive Customer Acquisition and Retention in a… AIT News Desk Oct 5, 2022 Invoca, the cloud leader in AI-powered conversation intelligence for revenue teams, who recently raised $83 million in Series F equity financing at a…
Customer Experience Genesys Named a Leader in the 2022 Gartner Magic Quadrant for Contact Center as a Service AIT News Desk Aug 25, 2022 Genesys, a global cloud leader in customer experience orchestration, has been positioned by Gartner, Inc. as a Leader in the 2022 Gartner Magic…
Cloud Invoca Enhances Strategic Partnership with Five9, Empowering Marketing and Contact Center Teams to… AIT News Desk Aug 9, 2022 Invoca, the cloud leader in AI-powered conversation intelligence, announced a new integration with Five9, an industry-leading provider of cloud…
Customer Experience Invoca Report Finds That Despite Inflation, 63% of Consumers Will Pay More for Great Customer… AIT News Desk Jul 19, 2022 While rising inflation may be causing consumers to carefully evaluate investments in high-stakes purchases, inflation is also increasing their…
Customer Experience Hexaware Partners with Genesys to Help Companies Deliver Hyper-Personalized Customer Service Driven… AIT News Desk Mar 31, 2022 Hexaware Technologies, a leading global IT consulting and digital solutions provider, announced its partnership with Genesys, a global cloud leader in…
Cloud Dialpad Appoints Mike Kourey As Chief Financial Officer AIT News Desk Sep 29, 2021 Enterprise cloud executive and board veteran brings extensive experience to cloud leader Dialpad Inc., the industry leader in AI-powered…