Machine Learning Dialpad Launches Agent Empowerment to Boost Customer Retention and Triple Contact Center Agent… AIT News Desk Sep 26, 2022 Dialpad Ai Agent Assist and soon to be released, Ai QA Scorecards to provide real-time insights to maximize success with customers, reduce contact…
Virtual Reality RingCentral Selected by Big Ass Fans to Empower its Hybrid Workforce with a Highly Collaborative… AIT News Desk Aug 23, 2022 Big Ass Fans, one of the world’s largest independent fan manufacturers, enables their employees to collaborate and work from anywhere more effectively…
Cloud New Advanced Cloud Phone and Platform Capabilities from RingCentral Unlock Cost-Saving Efficiencies AIT News Desk Aug 1, 2022 RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions,…
Data Management Flywheel Launches New Products to Accelerate Clinical Research and Clinical Trials Data Management AIT News Desk Jul 13, 2022 Flywheel, the leading data management platform for biomedical research and collaboration, is adding two new solutions to its product suite. The tools…
Technology Presidio Acquires ROVE Expanding Reach of Digital Services and Solutions Across the Southeast United… AIT News Desk Jun 14, 2022 Strategic acquisition adds technology modernization solutions and scale to accelerate growth Presidio, Inc., a global digital services and…
Sales and Customer Support Lineage Logistics and Bay Grove Announce Acquisition of Turvo to Drive Smarter and More Sustainable… AIT News Desk Jun 2, 2022 Turvo will continue to operate independently under its own brand, leadership and board of directors following acquisition Acquisition is part of…
Cloud RingCentral Appoints Sonalee Parekh as Chief Financial Officer AIT News Desk May 10, 2022 Mo Katibeh appointed as President and Chief Operating Officer RingCentral, Inc, a leading provider of global enterprise cloud communications,…
Cloud Avaya Enters Strategic Partnership with Microsoft to Deliver Avaya OneCloud Solutions on Microsoft… AIT News Desk May 9, 2022 The joint technology and go to market agreement will help customers accelerate their digital transformation initiatives in the cloud Avaya, a…
Data Management Atos and VMware Join Forces to Help Organizations and Industries Derive Value from Data More Easily AIT News Desk May 4, 2022 Companies Expand Partnership to Help Meet Customers’ Data Sovereignty and Interoperability Needs, and Align with Gaia-X Principles Atos and…
Security State of Security 2022 Report Reveals Increase in Cyberattacks While Security Talent Remains Scarce AIT News Desk Apr 13, 2022 Global Research Shows Nearly Two-Thirds of Organizations Have Seen an Uptick in Cyberattacks and Roughly Half Experienced a Breach…