Analytics Talkdesk Named a Leader in 2021 Frost Radar: European Contact Center as a Service Market Analysis AIT News Desk Jul 14, 2022 Positioned based on comprehensiveness of solutions, commitment to R&D, and reputation for “white glove” services Talkdesk, Inc., a global…
Cloud Avaya Enters Strategic Partnership with Microsoft to Deliver Avaya OneCloud Solutions on Microsoft… AIT News Desk May 9, 2022 The joint technology and go to market agreement will help customers accelerate their digital transformation initiatives in the cloud Avaya, a…
SaaS PCI Pal Partners With Odigo to Provide Secure Payments AIT News Desk Apr 29, 2022 PCI Pal, the global provider of secure payment solutions, has announced a mutual partnership with leading Contact Center as a Service (CCaaS)…
Customer Experience Launch of NEC Smart Workspace Emanates the Future of Work and Enhances the Employee and Customer… AIT News Desk Apr 18, 2022 Innovative Workplace Management solutions enable enterprises to accommodate for welcoming, flexible, efficient, and safe environments NEC…
Cloud Avaya and Alcatel-Lucent Enterprise Announce Strategic Partnership to Accelerate Their Customers’… AIT News Desk Mar 30, 2022 Avaya, a global leader in solutions to enhance and simplify communications and collaboration, and Alcatel-Lucent Enterprise, a leading international…
Cloud UJET Teams with Google Cloud to Deliver Complete AI-Powered Contact Center Platform AIT News Desk Mar 24, 2022 Google’s Contact Center AI Suite to Include Cloud Contact Center Platform and Services based on UJET UJET, Inc., the intelligent, modern contact…
Cloud Revation Systems Upgrades Next Generation Digital Engagement Platform for Contact Centers AIT News Desk Mar 22, 2022 Secure, Artificial Intelligence-enabled CCaaS Platform, LinkLive, Delivers New Enhancements that Create Improved Customer Experiences Revation…
Voice Sprinklr Enters Contact Center As A Service Market To Unify Customer Care With New Voice Offering AIT News Desk Jan 22, 2022 Helps eliminate the need to call with proactive digital care and AI to solve problems before customers are forced to make an actual call Sprinklr the…
News Daily AI Roundup: The 5 Coolest Things on Earth Today AIT News Desk Aug 14, 2021 AI Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …
Uncategorized Talkdesk Teams Up with Zoom to Unify Contact Center Collaboration AIT News Desk Apr 21, 2021 Deeper integration will help enterprises break down collaboration silos and make customer experiences even better Provides more seamless…