Infobip Enhances AI Capabilities With NVIDIA DGX B200
Global communications platform Infobip has deployed NVIDIA DGX B200 systems in its data center infrastructure, marking a significant step forward…
Browsing Tag
Contact Center as a Service
Glia Launches “Glia Cortex”, a Responsible AI Platform for Financial Managers
Glia, the leader in customer interaction technology, launched Glia Cortex, the first responsible AI platform built specifically for the financial…
Intermedia Cloud Communications Drives Service Provider Success with Expanded Partner Program
Intermedia's award-winning cloud solutions and holistic approach to partner success help Service Providers strengthen their brands, own their customer…
Innovative Digital CX Partnership Delivers AI-Powered Results for Global Enterprises
To meet the demand for reliable AI interventions, Alorica and Genesys are teaming up to unlock the highest value of emerging technology for brands to…
Spotlight on Customer Experience Drives Firms to CCaaS
Contact center performance now affects enterprise value, so more companies are embracing cloud-based contact platforms, ISG Provider Lens report…
Verint Open CCaaS Platform Achieves Microsoft Co-sell Ready Status and Inclusion in the Microsoft…
Verint, The Customer Engagement Company, announced it has earned co-sell ready status with Microsoft and that the Verint Open Contact Center as a…
CloudHesive Achieves AWS Service Ready Designation for Amazon Connect
CloudHesive, __title__ Amazon Web service (AWS)]Premier Tier Services Partner, announced that it has achieved the AWS Service Ready designation for…
Windstream Enterprise and Talkdesk Partner to Deliver AI-Powered CCaaS Solution
Talkdesk’s intelligent, cloud-based contact center capabilities plus Windstream Enterprise’s managed services give enterprises all the tools to…
Cyara Acquires Spearline to Deliver World’s Most Comprehensive Customer Experience Assurance…
Strategic acquisition expands Cyara’s solutions for AI and cloud contact center migration assurance
Cyara, the creator and leader of the…
LinkLive launches Mobile App to Power Compliant Communications for On-the-Go Enterprise, Banking,…
LinkLive, the leading cloud-based Contact Center as a Service (CCaaS) provider, announced the launch of its refreshed native mobile app, LinkLive…