SaaS IntelePeer’s Atmosphere CPaaS Solution is Now Available in IBM Watson Assistant Designed to Create… AIT News Desk Sep 10, 2021 Communications Platform-as-a-Service provider collaborates with IBM to add voice capabilities in its intelligent virtual agent IntelePeer, a…
Customer Experience Qualtrics Introduces New Customer Care Command Center for Optimal Customer Service Team Performance AIT News Desk Apr 29, 2021 The command center empowers customer service agents to deliver great experiences that lead to higher customer satisfaction and retention Qualtrics,…