contact center solutions

Atos and RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, video meetings, and contact center solutions,…

Verint, the Customer Engagement Company, announced that Vericast, a leading marketing solutions company, together with its Harland Clarke contact…

New technology will enable RingCentral to offer end-to-end encryption across its global communications platform RingCentral, Inc., a leading…

Its digital transformation initiatives infuse AI, automation, analytics, and real-time insights capabilities into solutions to provide context-driven…

The combination is set to advance its Experience as a Service vision and deliver the next frontier of digital customer experience Genesys, a global…

1 in 6 people confess to having called customer service just to talk to someone; study finds increased interactions with customer service tied to…

New Study From RingCentral Finds the Majority of SMBs Welcoming Hybrid Work RingCentral, Inc., a leading provider of global enterprise cloud…

RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions,…

- New bookings growth up nearly 130 percent for Genesys Cloud and more than 70 percent for Genesys Engage Cloud and Subscription year over year;…

Sales agents can now manage customer conversations directly from Salesforce for increased efficiency and productivity RingCentral, Inc., a leading…