Contact Center

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, today announced that healthy recipe box…

Purchase Extends Offerings Designed for Discrete Manufacturers and Adds New Capabilities Aptean, a global provider of mission-critical enterprise…

Microsoft Teams Offering Recognized for Exceptional Innovation Momentum Telecom announced today that TMC, a global, integrated media company…

Vonage, a global business cloud communications leader, has announced the expansion of its Vonage Contact Center capabilities to include seamless…

Advanced speech analytics platform powers top agent modeling for work-at-home agents to increase campaign performance and revenue VoiceBase, the…

Zoom International Awarded for Channel Partnerships in the Workforce Optimization & Contact Center Solutions Space. ZOOM International a…

Hi Gadi, tell us about your journey and how you arrived at Replicant.ai. I got involved in the Contact Center space almost six years ago when I met…

Five9, Inc the leading provider of the intelligent cloud contact center, announced that the company partnered with one of the largest global…

NICE inContact is also expanding services across more than 300 government agencies globally in response to COVID-19 NICE inContact  the leader…

The Five9 Intelligent Cloud Contact Center Keeps People Working, Connected and Safe Five9, Inc., the leading provider of the intelligent cloud…