Contact Center

“America’s Largest Injury Law Firm” integrates cloud call center solution with ServiceNow IT Service Management and existing on-premise legacy…

With Total Annual Contract Value of $300M; New Cloud Services Are Now Available for State Agencies, Cities, Counties, Special Districts & Higher…

Native integration on the Bandwidth platform with the leading fraud and authentication solution gives enterprise contact centers a faster, more robust…

Cresta, the leader in Real-Time Intelligence for the contact center, announced it has accredited its real-time integration with Five9 the…

CallTower, an international leader in delivering cloud-based enterprise-class unified communications, contact center and collaboration solutions…

Balto, the #1 real-time guidance platform for contact centers, has passed the 150 customer mark and continues to grow at over 100% year-over-year.…

Intradiem, the leading provider of Intelligent Automation solutions for contact center and back-office teams, announces that Hardy Myers has assumed…

NICE recognized for innovations that accelerate digital transformation and drive CX personalization --NICE  announced it has been recognized by…

51% Growth in LTM Enterprise Subscription Revenue Five9, Inc., a leading provider of cloud contact center software, reported results for the…

Voicebots and Chatbots can be easily implemented and integrated as they are compatible with the main Contact Center platforms. The Customer-Centric…