Zappix Signs New Customers in the SLED Market and Public Sector
Zappix, the leading provider of Visual Self-Service, will provide visual self-service and digital automation including their flagship Visual IVR…
Browsing Tag
Contact Centers
ConneXio Cloud Aims to Revolutionize CX and Software for Businesses
ConneXio's team has been there went there when it comes to CX, Contact Centers, Software and Resources. Their new platform, ConneXio Cloud, will be…
Observe.AI Launches Auto QA, the Industry’s First Adaptive Automation for Boosting Agent Performance…
Auto QA accelerates quality assurance and coaching workflows for faster business-improving impact at scale
Observe.AI, an Intelligent Workforce…
Observe.AI Named to the 2022 CB Insights AI 100 List of Most Innovative Artificial Intelligence…
Observe.AI is recognized for leading innovations in contact center AI
Observe.AI, an Intelligent Workforce Platform that transforms contact…
Balto Joins Talkdesk AppConnect Marketplace
Balto, the #1 real-time guidance platform for contact centers, announced the launch of its suite of conversation excellence solutions on Talkdesk…
Semafone Announces Rebrand and Changes Name to Sycurio
Semafone, the leading provider of data security and compliance for call and contact centers, announced today it has rebranded as Sycurio. The…
New Semafone and Talkdesk Partnership Aims to Enhance Global Omnichannel Customer Experiences
Semafone, the leading provider of data security and compliance for call and contact centers, announced a reseller partnership with Talkdesk and…
Cresta Raises Series C, Quadruples Valuation to $1.6 Billion on its Mission to Revolutionize the…
Cresta, the leader in real-time intelligence for contact centers, announced the closing of its $80 million Series C financing round, giving the…
Enhancements to Pryon’s Platform Release 4.6 Sets Record for Accuracy and Volume of Answers…
Pryon named to KMWorld 100 Companies that Matter in Knowledge Management in 2022
-Pryon, the artificial intelligence (AI) company that is…
First Orion Collaborates With NICE CXone to Help Customers Create a True Digital Call Experience…
First Orion is also supporting FCC-mandated STIR/SHAKEN call authentication for NICE CXone customers
First Orion, a leading provider of branded…
