Almost Half Of Customer Service Calls Fail Due To Contact Centre Background Noise
Almost half of customer service calls are abandoned due to contact centre background noise, with 42% hanging up immediately when they detect the…
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Contact Centre
National Express Enhances Employee and Customer Experience and Simplifies Travel with 8×8 XCaaS
The UK’s Largest Scheduled Coach Operator Improves Security and Flexibility with 8x8’s Integrated Cloud Communications and Contact Centre Product…
CalAmp’s Tracker, Partners With Grove & Dean to Protect Vehicles and Reduce Motor…
CalAmp, a global technology solutions pioneer transforming the mobile connected economy, announced its subsidiary, Tracker, has joined forces with …
IstTek Announces Official European Launch
Contact Centre Technology Company IstTek announces European Partner Launch to Fire Up Suite of Customer Experience Solutions
Contact Centre and…
Manchester City Council Selects 8×8 Contact Centre
8x8, Inc., a leading integrated cloud communications platform provider, announced the Manchester City Council selected 8x8 Contact Centre to keep…
