Conversation Analytics

CallTrackingMetrics, a global conversation analytics company, announced the launch of its newest feature, AskAI. Powered by Open AI's ChatGPT, the…

Speech Processing Solutions, the global leader in professional speech-to-text solutions sold under the Philips brand, in partnership with Sembly AI, a…

CallTrackingMetrics, a global conversation analytics company, announced major enhancements to its HubSpot integration that allows performance…

Call Journey, a leading global provider of omnichannel Conversation Analytics as a service, recently announced an expansion of its Scoring and Triage…

Microsoft Azure Speech to Text Customers Can Easily Procure and Deploy Callminer as an Out-of-the-Box Solution Using Azure Credits for Faster Time to…

Advanced visualizations, sophisticated recommendations and critical action plans will help InMoment and Tethr's clients accelerate and…

CallMiner, the leading provider of conversation analytics to drive business improvement, announced the launch of Sales Conversation Analytics (SCA), a…

CallMiner, the leading provider of conversation analytics to drive business improvement, introduced the Open Voice Transcription Standard (OVTS), a…

Proprietary Natural Language Processing (NLP) approach outperforms accuracy of industry-standard solutions in assessment of user generated…

Hi Laure, please tell us about your current role at CallTrackingMetrics and how you reached here? I am the Chief Operating Officer and co-founder…