Conversation Intelligence

CallMiner, the leading provider of conversation intelligence to drive business performance improvement, announced new artificial intelligence…

SetSail, the sales data platform that helps revenue teams do what wins, announced the beta launch of new capabilities powered by GPT. By combining…

Level AI, the leader in advanced conversation intelligence solutions for the contact center, announced a game-changing generative AI product. AgentGPT…

Ryan Polley, Chief Operating Officer, Also Promoted to the Role of President Marchex, the award-winning AI-powered conversation intelligence…

Marchex , the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive…

Observe.AI, the live conversation intelligence platform for contact centers, announced the launch of its new Real-Time AI product suite – designed to…

Observe.AI integrates with Zoom Contact Center to accelerate contact center agent performance and productivity Observe.AI, the most robust…

Integrations with Zoom Contact Center and Zoom Phone help enable organizations to deepen understanding of customers and better meet expectations…

Symbl.ai, a developer-first platform providing best-in-class conversation intelligence (CI), has announced two new breakthrough features designed to…

Organizations can deliver customer and prospect insights from CallMiner directly in Salesforce to gain visibility into the customer journey,…