Conversational AI

Bold360 joins Genesys in delivering the next frontier of digital customer experience Genesys, a global leader in cloud customer experience and …

Collaboration empowers brands to seamlessly leverage AI recommendations to increase agent efficiency and effectiveness LivePerson, a global leader…

Transformative voice-first technology works across voice assistants, IVR/telephony, and chatbots, accelerating business transition to and adoption of…

Visionary who revolutionized the Philippines' telecom industry joins board of leading conversational AI company LivePerson, Inc., a global leader…

Complete, intelligent and secure access to enterprise information at employees’ fingertips Sinequa, a provider of Intelligent Enterprise…

Can Conversational Campaigns Win Elections? Pre-pandemic, political campaign communications were an elaborate mix of direct mail, voice calls, and…

Voice Commerce is exploding. Conversational AI solutions address multiple problems, but the central one is Customer Satisfaction. COVID-19 was the…

Acquisition Will Combine Solutions and Expertise to Deliver New Cloud and AI Capabilities Across Healthcare and Other Industries Microsoft Corp…

Dartmouth College launches Dart InfoBot, an Aisera AI virtual assistant to better support students and faculty during COVID-19 Dartmouth College is…

Ashley Wilson Is the Latest Scientist to Join During a Period of Focused Research and Development Aktify announced that Ashley Wilson, Ph.D., has…