Conversational AI

The acquisition extends the Technisys digital banking platform to redefine customer engagement and deliver self-driving capabilities Technisys --…

Nuance's Conversational AI Gives Walgreens Customers Digital and Non-Digital Options to Confirm Vaccine Eligibility, Schedule Appointments, and Answer…

Total Economic Impact Study Demonstrates that 7.ai Engagement Cloud delivers significant cost savings to businesses through greater levels of AI…

"Customer experience” is a term that’s taken on a life of its own throughout the past year. At its core, it’s all about establishing relationships;…

Boost.ai, a global leader in conversational AI for Fortune 1000 companies, and Nordic Capital, a leading private equity firm focusing on fast growing…

First-response Time or First Reply time is the first step to determine a company's stance on its customers and their satisfaction. It lets customers…

Natural Language Processing is being adopted by enterprises on a large scale owing to its potential to facilitate business analytics. This technology…

The Deloitte AI Institute, a center that focuses on artificial intelligence (AI) research, eminence and applied innovation across industries, today…

Wave of the future: IT resolutions pioneered with AI are solved quicker and with exponential cost-savings Tech leader Cloud MSG touts working with…

Kore.ai, a leading Conversational AI software company, has today announced its Japanese Virtual Assistant platform is now cloud compatible, enabling…