Conversational AI

eBook Explains How to Achieve Next-Gen Customer Interactions Using Generative AI (GPT) with Concrete Use Cases and Explanations, Defines How Roles and…

Third-party risk management leader equips customers with unmatched guidance for managing third-party risk Prevalent, the company that takes the pain…

 STELLA Automotive AI is thrilled to announce the launch of STELLA Reception, the first ever conversational AI to answer the telephone. STELLA…

IVAs now meet quality expectations and improve customer wait times due to vast improvements in AI technologies A new customer experience benchmark…

Lakeside's unmatched breadth, depth, and history of data fuels industry's most sophisticated AI to accelerate issue resolution and proactive IT…

Breaking barriers in AI technology, Rasa introduces a unique conversational AI platform reducing AI assistant building complexity to a minimum and…

By integrating with Genesys Cloud CX, Kore.ai enables enterprise contact centers to deliver superior and personalized service experiences 24/7 at…

This market-leading conversational AI solution empowers customers to inquire about concerns, get assistance 24/7, and resolve problems quickly and…

Patented approach enhances CX  through natural interaction and deeper understanding of customer behavior  Openstream.ai, the leading provider of…

Mapbox announced the launch of MapGPT, a new conversational AI service that allows automakers to create customized voice assistants capable of natural…