OnviSource Introduces Liaa TeleServ, an Intelligent Virtual Agent Delivering Automated Self-Service…
Liaa TeleServ Utilizes a Combination of OnviSource’s Liaa Intelligent Virtual Agent (IVA) and Automata Process Automation Technologies, and Offers…
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Browsing Tag
Conversational AI
LivePerson Announces the Conversational Cloud, an AI-powered Command Center
Empowering brands to instantly understand and respond to customers with artificial intelligence, the Conversational Cloud is the world’s most powerful…
New Research Shows that Customers Are Not as Happy as Businesses Think
New 7.ai Report Examines the Gap between Consumer and Business Perceptions of Customer Experience, with Expert Recommendations on the Path Forward…
UneeQ Drives New Human to Machine Interface With Unveiling of Digital Human Creator Platform
UneeQ Creator with Google Dialogflow unlocks the power of conversational AI to improve customer experience and influence consumer behavior with…
LivePerson Automates Curbside Experiences With Conversational AI
AI-powered messaging enhances customer satisfaction and safety, reduces costs, and provides long-term, sustainable solutions for the COVID era…
Speakeasy AI Announces Customer Experience Executive Julia Carroll To Join Advisory Board
Industry Leader Will Join Advisory Board To Help Enable Speakeasy AI’s Next Period of Rapid Growth
Speakeasy AI, award-winning provider of…
Serviceaide Named “Hot Vendor” by Leading Analyst Firm
Serviceaide, Inc., a global provider of intelligent, IT and enterprise service management solutions, announced it has been included in the list of…
[24]7.ai Appoints Larry Vertin as Chief Financial Officer
Former NetApp Executive Joins 7.ai to Help Guide Next Phase of Financial Growth
7.ai, a global leader in conversational AI solutions, announced the…
Aragon Research Names Inference Solutions a 2020 Hot Vendor in Conversational AI
Intelligent Virtual Agent (IVA) platform provider Inference Solutions has been selected as an Aragon Research Hot Vendor in Conversational AI for…
Cerence Powers New Level of Conversational AI and Natural Voice Recognition in Ford SYNC 4
Cerence Inc, AI for a world in motion, today announced that Ford Motor Company has selected the company’s Cerence Drive products to bring advanced,…