Conversational AI

DRUID, a global leader in conversational AI technology for enterprise productivity, has partnered with Unite, a leading Automation as a Service…

LivePerson, a global leader in Conversational AI, announced a pilot program with Cohere, the natural language processing platform enabling broad…

Imagination, creativity and attention to detail are key qualities of a great writer. I have always been fascinated by writers who tell a story in as…

Artificial Intelligence (AI) is the shining star of contact center innovation and began gaining features, focus, and adoption in 2022. AI is enhancing…

Iconic Contact Center Solution Provider Partners with the Market Leader in Conversational AI to Provide Unparalleled Customer Experiences…

Talkdesk, Inc., a global cloud contact center leader for customer-obsessed companies, released a new Talkdesk Research report, “The promise (and…

Perplexity AI, the conversational AI-powered answer engine at the leading edge of results accuracy and transparency, unveiled its next leap in product…

Cognigy, a Conversational AI market leader, and Foundever, a global leader in the customer experience (CX) industry,announced a new partnership aimed…

Cognigy, the market leader in Conversational AI, announced its Enterprise Conversational AI (ECAI) platform, Cognigy.AI, is now available as a Premium…

LivePerson, a global leader in conversational AI, announced  that it has repurchased approximately $157.5 million in aggregate principal amount of its…