Conversational AI

Predictika, a global leader of technology inside customer-focused chatbots and virtual assistants, has been granted a exclusive, broad based…

New AI conversational tool enables customer service agents to reduce average handle time by two minutes, increase interaction efficiency by 30%…

Vendors in Partnership has named Salesfloor as winner of the "Best Breakthrough Technology Solution" for Maestro, their AI platform that has driven a…

Avaya  a global leader in solutions to enhance and simplify communications and collaboration, announced it has been named as a Leader in the inaugural…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been identified as a Leader by Aragon…

 Orbita, a leading provider of intelligent virtual assistants and workflow automation for healthcare, introduced Orbita Blaze to revolutionize…

Zendesk, Inc. has released the company’s latest global Customer Experience (CX) Trends Report, revealing immersive experiences are fast becoming a key…

Conversational AI Innovator Leads the Way in Integrating Large Language Models (like OpenAI’s GPT-3), Exclusive Beta Program Cognigy, a market…

Cresta, the leader in real-time intelligence for the contact center, has been listed by Aragon Research, Inc in the "Innovator" section of the Aragon…

Company says conversational AI chatbots for enterprise knowledge bases cannot afford to be wrong 15% to 20% of the time Got It AI, the Autonomous…