Martech Have Yourself a Merry CX-mas with Conversational AI and CX Automation Raghu Ravinutala Dec 23, 2022 With Christmas just around the corner, people everywhere are infused with the holiday spirit, excited to spend time with their loved ones, gearing up…
Machine Learning Ada Leverages OpenAI to Deliver AI-powered Customer Service AIT News Desk Dec 21, 2022 Ada, the customer service automation company, announced it is now leveraging technology from OpenAI, the AI research and deployment company…
Machine Learning Aisera Announces Integration of its AI-powered Service Experience Solution with Zendesk’s… AIT News Desk Dec 21, 2022 Aisera, the world's leading AI-driven service experience platform for automated customer experiences (CX), announced that its solutions are available…
Machine Learning The Future of ChatGPT and Generative AI in the Enterprise, According to Info-Tech Research Group AIT News Desk Dec 19, 2022 In an increasingly digital world, conversational AI technology has become an important tool for enhancing communications and improving the user or…
Technology LivePerson Enhances Conversational AI Capabilities to Help Brands Strengthen Customer and Agent… AIT News Desk Dec 14, 2022 LivePerson, a global leader in customer engagement solutions, announced enhancements to its Conversational AI that will help brands hold even better…
Machine Learning MeetKai Announces Partnership With Los Angeles Chargers That Brings Conversational AI to the World… AIT News Desk Dec 12, 2022 MeetKai, the Conversational AI company, announced that it has partnered with the Los Angeles Chargers to create new and exciting experiences using…
Machine Learning Movius Conversational AI to Power spocto’s Debt Support and Risk Mitigation Platform AIT News Desk Dec 12, 2022 AI-Powered Secure Communications Platform to Help spocto Expand Globally Movius, a global leader in cloud-based secure mobile communications,…
Machine Learning Quantiphi launches Qollective.CX, an AI-led Total Experience Transformation Platform for Enterprise… AIT News Desk Dec 1, 2022 Qollective.CX is a one-stop experience management platform that enables organizations to provide best-in-class AI-powered customer, agent, and…
Machine Learning Ada Appoints New Chief Marketing Officer and VP of People to Help Scale Company Growth and Culture AIT News Desk Dec 1, 2022 Ada, the customer-focused conversational AI leader, announced the addition of Diego Lomanto as chief marketing officer and Ruby White as vice…
Machine Learning Finastra and Clinc Announce Collaboration to Boost Digital Engagement and Reduce Service Agent… AIT News Desk Dec 1, 2022 Finastra announced that Clinc, the leading conversational AI specialist serving global financial institutions, will deliver its Virtual Banking…