Mobility Vietnamese EV Innovator VinFast Selects Cerence To Power Intelligent Voice Assistant Across Its… AIT News Desk Sep 29, 2021 Cerence enables voice-powered access to key in-car features and functions, including ADAS Cerence Inc. AI for a world in motion, announced that…
Cloud Dialpad Acquires Kare Knowledgeware to Elevate Customer and Agent Experience Through Deep Search and… AIT News Desk Sep 16, 2021 Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced its acquisition of Kare Knowledgeware, a customer…
Analytics Cognigy Launches Conversational AI Analytics Suite to Deliver Actionable Insights From… AIT News Desk Aug 30, 2021 The Cognigy Insights analytics suite will enhance the capabilities of the Cognigy.AI platform to make sense of conversational data and facilitate…
Cloud Level AI Launches With $15 Million in Funding to Make the Most of Every Customer Interaction AIT News Desk Aug 26, 2021 Former Amazon Alexa Product Lead Brings New, Real-Time Insights to Customer Service Communications Today, Level AI publicly launched to modernize…
Bots/Intelligent Assistants Interactions Extends Leadership on Vertical-Specific Solutions, Launches IVA for Insurance AIT News Desk Aug 16, 2021 Leading conversational AI company launches new verticalized product, pioneering a tailored approach to Intelligent Virtual Assistants …
Financial Services Conversational AI Leader Senseforth.ai Raises $14 Million from Fractal AIT News Desk Aug 13, 2021 Conversational AI leader Senseforth.ai announced a $14 million investment from Fractal (fractal.ai), a global provider of artificial intelligence and…
Business Intelligence LivePerson Launches Conversational Marketplaces, Connecting Merchants and Shoppers Directly for… AIT News Desk Aug 11, 2021 New solution integrates AI-powered messaging into marketplaces, making it easy for merchants to connect 1:1 with shoppers at scale across the path to…
IT and DevOps Verint is Expanding its Cloud Platform Capabilities to Help Brands Accelerate Digital-First Customer… AIT News Desk Aug 11, 2021 Verint, The Customer Engagement Company, announced the expansion of the digital-first capabilities of its cloud platform through the acquisition of…
Martech Conversica Names Former IBM Exec, Terrie Banuelos, to Vice President of Global Sales AIT News Desk Aug 6, 2021 Banuelos brings decades of sales experience in marketing cloud, enterprise marketing management, commerce, and digital experience solutions across…
Blockchain ConsenSys Evolves Customer Experience and Trust With LivePerson AIT News Desk Aug 5, 2021 In Its Constant Quest to Hone Its Support Services for web3 Users, Consensys Is Partnering With Liveperson to Provide Conversational AI Support for…