Conversational AI

Conversational AI firm DRUID has formed a new partnership with Milton Keynes-based technology consultancy, Velocity IT to help existing and…

Next-Generation AI-Powered Customer Intelligence Solution Automates Revenue Operations, Customer Service and Technical Support for Personalized…

Now valued at $2.1 billion, Moveworks is the first AI platform that provides instant help to remote and in-office employees Moveworks, the AI…

Hi, Bob, please tell us about your role and the team / technology you handle at KPMG. How did you reach here? I am the Chief Data Officer for our…

New Digital-First Product Transforms the Customer Conversation Beyond Transactional Chat Interactions to Intuitive Digital Experiences That Build…

Meaningful Automated Conversation Score (MACS) provides insights at every turn of a conversation, setting a new standard for automation-based…

NS Solutions, a leading IT services provider of Nippon Steel group, announced that they've hired Amelia's 1Desk solution platform to deliver existing…

Together redk and Mindsay accelerate customer service automation and customer-centric digital transformation redk, a leading expert in the field…

Combination Empowers Brands to Enrich Customer Intelligence to Increase Conversions and Sales and Build Deep, Long-Term Relationships…

ISG Automation To Offer Cognigy’s Low-code Conversational AI Platform To Help Enterprises Lower Costs, Improve User Experience ISG Automation, the…