Conversational AI

Complete, intelligent and secure access to enterprise information at employees’ fingertips Sinequa, a provider of Intelligent Enterprise…

Can Conversational Campaigns Win Elections? Pre-pandemic, political campaign communications were an elaborate mix of direct mail, voice calls, and…

Voice Commerce is exploding. Conversational AI solutions address multiple problems, but the central one is Customer Satisfaction. COVID-19 was the…

Acquisition Will Combine Solutions and Expertise to Deliver New Cloud and AI Capabilities Across Healthcare and Other Industries Microsoft Corp…

Dartmouth College launches Dart InfoBot, an Aisera AI virtual assistant to better support students and faculty during COVID-19 Dartmouth College is…

Ashley Wilson Is the Latest Scientist to Join During a Period of Focused Research and Development Aktify announced that Ashley Wilson, Ph.D., has…

The acquisition extends the Technisys digital banking platform to redefine customer engagement and deliver self-driving capabilities Technisys --…

Nuance's Conversational AI Gives Walgreens Customers Digital and Non-Digital Options to Confirm Vaccine Eligibility, Schedule Appointments, and Answer…

Total Economic Impact Study Demonstrates that 7.ai Engagement Cloud delivers significant cost savings to businesses through greater levels of AI…

"Customer experience” is a term that’s taken on a life of its own throughout the past year. At its core, it’s all about establishing relationships;…