Bots/Intelligent Assistants Yellow Messenger offers Free AI-Powered WhatsApp Virtual Assistant to Empower Businesses AIT News Desk Nov 11, 2020 In the wake of the pandemic, the ‘Get AI Ready’ campaign is powering enterprises of every scale with Virtual Assistants on WhatsApp Business accounts…
Automation Ushur Closes $25 Million Series B Funding on Soaring Demand For Intelligent Automation AIT News Desk Nov 5, 2020 Self-service, digital transformation and no-code trends fuel rapid growth for conversational AI expert AI leader Ushur announced $25M in Series B…
Bots/Intelligent Assistants Mindsay Announces Customer Service Chatbot on Salesforce AppExchange, the World’s Leading… AIT News Desk Oct 21, 2020 Customers can now simplify and enhance customer experience with Mindsay’s Customer Service automation solution Mindsay announced the launch of…
Bots/Intelligent Assistants Amelia Launches Digital Employee Builder to Democratize Conversational AI AIT News Desk Oct 21, 2020 The Digital Employee Builder lowers technical barriers for implementing conversational AI agents and dramatically compresses time-to-value Amelia, an…
Sales and Customer Support The Age of Conversational AI – How We Are Rapidly Shifting from A Traditional Support… AIT News Desk Oct 16, 2020 CommBox, the all in one conversational AI-Powered platform, announced that in H2 2020 it sees a huge demand in customer requests to deliver a more…
Chatbots & Intelligent Assistants Talkdesk and Calldesk Announce Strategic Partnership AIT News Desk Oct 14, 2020 Calldesk, the European pioneer in AI-powered voice agents, and Talkdesk, the cloud contact center for innovative enterprises, announced a partnership…
SaaS UJET Unveils Next-Generation Virtual Agent for Less Robotic Interactions AIT News Desk Oct 14, 2020 Conversational AI Provides Enterprises with Intelligent Automation for Better Customer Experience and ROI UJET Inc., the ultra-modern cloud contact…
Martech Lifesize Announces Strategic Partnership with Omilia to Bring the Power of Conversational AI to the… AIT News Desk Oct 13, 2020 Innovative Combination of Technologies and Services Driven by AI Will Evolve the Call Center, Reduce Costs and Improve Overall Customer Experience…
Cloud Avaya Spaces Collaboration App Enables Better Video Conferencing Experiences With NVIDIA AI AIT News Desk Oct 5, 2020 Avaya, a global leader in solutions to enhance and simplify communications and collaboration, is integrating powerful cloud AI solutions from NVIDIA…
Natural Language Leverage NLP-based UniMRCP Integration To Power Modern Customer Experience Sudipto Ghosh Oct 3, 2020 Clients can now implement state of the art speech recognition into their IVR solutions using Deepgram’s UniMRCP IVR technology is witnessing a…