Bots/Intelligent Assistants Amelia Launches Digital Employee Builder to Democratize Conversational AI AIT News Desk Oct 21, 2020 The Digital Employee Builder lowers technical barriers for implementing conversational AI agents and dramatically compresses time-to-value Amelia, an…
Sales and Customer Support The Age of Conversational AI – How We Are Rapidly Shifting from A Traditional Support… AIT News Desk Oct 16, 2020 CommBox, the all in one conversational AI-Powered platform, announced that in H2 2020 it sees a huge demand in customer requests to deliver a more…
Chatbots & Intelligent Assistants Talkdesk and Calldesk Announce Strategic Partnership AIT News Desk Oct 14, 2020 Calldesk, the European pioneer in AI-powered voice agents, and Talkdesk, the cloud contact center for innovative enterprises, announced a partnership…
SaaS UJET Unveils Next-Generation Virtual Agent for Less Robotic Interactions AIT News Desk Oct 14, 2020 Conversational AI Provides Enterprises with Intelligent Automation for Better Customer Experience and ROI UJET Inc., the ultra-modern cloud contact…
Martech Lifesize Announces Strategic Partnership with Omilia to Bring the Power of Conversational AI to the… AIT News Desk Oct 13, 2020 Innovative Combination of Technologies and Services Driven by AI Will Evolve the Call Center, Reduce Costs and Improve Overall Customer Experience…
Cloud Avaya Spaces Collaboration App Enables Better Video Conferencing Experiences With NVIDIA AI AIT News Desk Oct 5, 2020 Avaya, a global leader in solutions to enhance and simplify communications and collaboration, is integrating powerful cloud AI solutions from NVIDIA…
Natural Language Leverage NLP-based UniMRCP Integration To Power Modern Customer Experience Sudipto Ghosh Oct 3, 2020 Clients can now implement state of the art speech recognition into their IVR solutions using Deepgram’s UniMRCP IVR technology is witnessing a…
SaaS IntraSee Spins Out Ida Artificial Intelligence, Inc. AIT News Desk Oct 2, 2020 ‘Ida’ Leads Market in Conversational AI Platforms for Large Enterprises and Universities Using Oracle Technologies IntraSee, Inc., has established…
Voice Creative Virtual and Speakeasy AI are Excited to Announce First Shared Enterprise Customer Using… AIT News Desk Sep 30, 2020 Speakeasy AI voice enables Creative Virtual’s digital virtual agent within IVR for an enterprise call center handling 10M calls a year. Creative…
Autonomous Vehicles Cerence and PATEO Bring Conversational AI to Indonesia’s First Connected Car from SAIC-GM-Wuling AIT News Desk Sep 29, 2020 Cerence Inc, AI for a world in motion, announced that SAIC-GM-Wuling Automobile (SGMW) has selected Cerence and PATEO, a leading connected car company…