Martech Auto Dealers Can Now Automate Sales and Service Communications via VinSolutions With Meera… AIT News Desk Sep 9, 2020 The Integration Can Help Auto Dealerships Boost ROI on Marketing and Improve Customer Re-Selling and Cross-Selling Meera Conversational AI …
Chatbots & Intelligent Assistants Cognigy Launches Its Most Intuitive and Advanced Conversational AI Platform AIT News Desk Sep 2, 2020 Voice- and chatbot experiences offer next-generation level of accuracy, control and usability; accelerates Contact Center Automation plans Cognigy, a…
Natural Language Sprinklr Adds Advanced AI to the World Health Organization’s Health Alert Service on Messenger From… AIT News Desk Aug 31, 2020 WHO can now provide faster, verified responses to queries; helping more people protect themselves from COVID-19 Sprinklr, the world’s leading…
Cognitive Sterling National Bank Partners with IPsoft’s Amelia-Most Human AI-to Launch Cognitive Customer… AIT News Desk Aug 25, 2020 Skye will use Natural Language Understanding and Artificial Intelligence to automate 3 million contact center inquiries per year IPsoft, the global…
Automation ISG to Release Study on Intelligent Automation for Enterprise Customers AIT News Desk Aug 18, 2020 Upcoming ISG Provider Lens report will examine how enterprises are partnering with automation solutions providers to deliver transformation at scale…
Life Sciences mPulse Mobile Announces Closing of Series C Funding of more than $16 Million, Led by Optum Ventures AIT News Desk Aug 13, 2020 New investment will support mPulse Mobile’s engagement and outcomes strategy through Conversational Artificial Intelligence mPulse Mobile, a leader…
Automation OnviSource Introduces Liaa TeleServ, an Intelligent Virtual Agent Delivering Automated Self-Service… AIT News Desk Aug 7, 2020 Liaa TeleServ Utilizes a Combination of OnviSource’s Liaa Intelligent Virtual Agent (IVA) and Automata Process Automation Technologies, and Offers…
Cloud LivePerson Announces the Conversational Cloud, an AI-powered Command Center AIT News Desk Aug 4, 2020 Empowering brands to instantly understand and respond to customers with artificial intelligence, the Conversational Cloud is the world’s most powerful…
Analytics New Research Shows that Customers Are Not as Happy as Businesses Think AIT News Desk Jul 28, 2020 New 7.ai Report Examines the Gap between Consumer and Business Perceptions of Customer Experience, with Expert Recommendations on the Path Forward…
Bots/Intelligent Assistants UneeQ Drives New Human to Machine Interface With Unveiling of Digital Human Creator Platform AIT News Desk Jul 28, 2020 UneeQ Creator with Google Dialogflow unlocks the power of conversational AI to improve customer experience and influence consumer behavior with…