Machine Learning Cresta Appoints Former Google-exec Ping Wu as CEO to Propel Generative AI Offerings PRNewswire May 22, 2023 Cresta, a leading provider of Generative AI for the contact center, announced the appointment of former Google AI executive Ping Wu as CEO. Wu…
Machine Learning Cresta Expands its Generative AI Solutions for the Contact Center PR Newswire Mar 28, 2023 Cresta, a leading provider of generative AI for intelligent contact centers announced the introduction of several new solutions and enhancements to…
Machine Learning Unicorn AI Startup Cresta Adds Marketing and Business Development Veterans to Leadership Team AIT News Desk Oct 19, 2022 Cresta, the leader in real-time intelligence for the contact center, announced that it has bolstered its executive team with the additions of Scott…
Chatbots & Intelligent Assistants Cresta Expands Vision for Real-Time Intelligence AIT News Desk Aug 2, 2022 Introduction of Insights and Chatbot products and updates to Director and Agent Assist enable a new era of contact center productivity Cresta, the…
Customer Experience Five9 Partners with Cresta to Deliver AI-Driven Real-Time Intelligence AIT News Desk Mar 21, 2022 Cresta, the leader in Real-Time Intelligence for the contact center, announced it has accredited its real-time integration with Five9 the…
Customer Experience Cresta Raises Series C, Quadruples Valuation to $1.6 Billion on its Mission to Revolutionize the… AIT News Desk Mar 21, 2022 Cresta, the leader in real-time intelligence for contact centers, announced the closing of its $80 million Series C financing round, giving the…
Education and Research Beating the Great Resignation Cresta’s Attrition Report Shows How AI-Driven Coaching Benefits… AIT News Desk Jan 20, 2022 Cresta, the leader in AI-Driven Real-Time Coaching for the contact center, released their report assessing the unique problem of agent lifecycle in…
Sales and Customer Support Cresta Welcomes Jared Lucas As Vice President Of People AIT News Desk Dec 13, 2021 Cresta adds strategic human resources leader with passion for building high-performing teams Cresta, the leader in AI-Driven Real-Time Coaching for…
Machine Learning Cresta Welcomes Google Contact Center AI Co-Founder as Market Reaches $26 Billion in Spending AIT News Desk Aug 23, 2021 AI Pioneer Ping Wu Joins as Vice President of Engineering and Product to Accelerate Technology Roadmap and Innovation Cresta, the Real-Time…
Martech Cresta’s Summer ’21 Release Shifts Customer Care From a Cost Center to a Value Center AIT News Desk Jun 16, 2021 Cresta's Latest Release Uses Its Expertise AI to Help Customer Care Teams Move Faster and Drive Top-Line Growth. Cresta, the Expertise AI provider…