Sales and Customer Support Customer Service Meets Machine Learning: The AI-Powered Future of CRM Ambrozy Rybicki Nov 15, 2023 Artificial Intelligence (AI) has become a common buzzword in the business sphere, with everyone eager to leverage the potential that AI holds.…
SaaS How Artificial Intelligence is Transforming Customer Service – 7 Use Cases AiT Analyst Mar 24, 2023 Artificial intelligence is no longer about robots and sci-fi villains or about replacing humans and taking jobs away. It took a while but people have…
Martech Zendesk Appoints Former Outcast CEO as New CMO, Names NBA and Netflix Execs to Board AIT News Desk Apr 8, 2021 Alex Constantinople joins the company as CMO, with Jeff Titterton expanding role as COO. New board directors Brandon Gayle of NBA San Antonio…
News Chatbox Named a Gartner 2019 Cool Vendor and Inks New Partnership with Ytel AIT News Desk Jun 28, 2019 Innovative Approach to BI-Directional Text Messaging and Instant Apps Attracts Analysts and Partners Chatbox, a leading provider of enterprise…