News Zendesk Launches the Sell Marketplace With Apps for Mailchimp, Dropbox, Pandadoc, and More AIT News Desk Jan 20, 2020 The Company’s Sales Force Automation (SFA) Tool Expands Functionality With New Partners and Integrations Zendesk, Inc. announced the Zendesk…
Analytics Zendesk Releases New Research With Insights on the Power of Service in Influencing Customer Loyalty AIT News Desk Jan 15, 2020 Annual Flagship Report Validates That the Ease and Excellence of Customer Experience Has a Direct Impact on Customer Loyalty Zendesk, Inc. released…
Analytics Euroconsumers to Enhance Customer Experience With Vonage AIT News Desk Jan 9, 2020 Vonage, a global business cloud communications leader, announced that Euroconsumers, a cluster of consumer organisations, via its Test-Achats…
Guest Authors Too Much Too Soon? How Your Digital Transformation Business Case Shows You’re Not Ready Nick Kishfy Dec 12, 2019 Digital Transformation is one of the top concerns for executives in 2019, and yet companies dive into a Digital Transformation program without fully…
Computing Microsoft Azure Tapped as Public Cloud Provider for Salesforce Marketing Cloud AIT News Desk Nov 15, 2019 'By Bringing Together the Power of Azure and Microsoft Teams with Salesforce, Our Aim Is to Help Businesses Harness the Power of the Microsoft Cloud…
Analytics Zendesk Delivers the Future of Conversational Business with Sunshine Conversations AIT News Desk Oct 4, 2019 New Developer-First Platform Allows Businesses to Incorporate Social and Direct Messaging into All Customer Workflows Zendesk, Inc. announced…
AIT Featured Posts Domo IoT Cloud now Integrates with Zendesk Data Platform to Deliver Better Customer Service Sudipto Ghosh Jun 10, 2019 As Part of This Partnership, Domo and Zendesk Launched the Zendesk Customer Success for IoT App, an Application Built on Top of the Domo IoT Cloud…
Analytics Salesforce Named a Leader in B2C Commerce Suites by Independent Research Firm AIT News Desk Sep 19, 2018 Salesforce, the global leader in CRM, today announced Salesforce was named a leader by Forrester Research in its report, The Forrester Wave™: B2C…