CRM systems

Mobile chatbots, powered by LifeLink, virtualize emergency department referrals, COVID-19 screening, and appointment scheduling for patients.…

The Digital Contact Centre Employee, Who Already Handles 4.5 Million Calls/Month at Telefónica, Can Now Be IPsoft Cloud-Sourced via…

Cloud9 Technologies, a leader in cloud-based communications, and GreenKey Technologies, a leader in AI-powered conversational analytics, have teamed…

Digital Adoption Leader achieves record year with over 630 total customers, 300% Revenue Growth,  a major AI platform acquisition and international…

Genesys AppFoundry Partner Offers Seamless Integration Between Its DaVinci Platform and Genesys Purecloud AMC Technology, a leading Computer…

Atlanta Sales Enablement Companies Aim to Expand Market Opportunities and Increase Client Satisfaction ​​​​Revegy, a leading provider of account…

SureDone Continues to Add E-Commerce Leaders to Its Multichannel Platform SureDone, a leading multichannel e-commerce listing and order management…

Nearly 70 Percent of Businesses Believe Cloud-Based Services Enable Them to More Easily Adopt Emerging Technologies Spiceworks, the marketplace…

These days, it isn’t hard to find a chorus of experts singing the praises of  AI. It’s a heady time, and while all the talk and promises are…

Companies Can Integrate Workforce Management Tools via Open API to Ensure Compliance with ‘Right to Disconnect’ Laws According to a study from the…