Technology Five9 Introduces App Marketplace, as Partner Ecosystem More Than Doubles in 2019 AIT News Desk Nov 11, 2019 Five9, Inc. , the leading provider of the intelligent cloud contact center, announced the availability of the Five9 App Marketplace. Since last year,…
Robots Atento Signs a Strategic Agreement with UiPath to Strengthen Its Customer Process Automation… AIT News Desk Nov 8, 2019 The Projects in Which Atento Has Implemented RPA Technology in Spain Have Managed to Reduce the Average Handling Time (AHT) of Customer Service Agents…
Automation Volly CRM Recognized by Leading Tech Publication AIT News Desk Nov 8, 2019 Volly, an industry-leading provider of SaaS-based Marketing Automation, CRM and POS solutions for banks and mortgage companies, was recognized by…
Automation X2CRM Lands on Gartner’s 2019 Magic Quadrant for CRM Lead Management AIT News Desk Nov 8, 2019 X2CRM's Second Magic Quadrant in 2019 Highlights Marketing and Sales Synergy X2Engine, Inc. announced that its flagship product, X2CRM, was…
News UJET Announces New SMS Adapter Solution for Enterprise-Level Contact Centers AIT News Desk Nov 8, 2019 UJET, Inc., a leading provider of customer support communications and solutions, announced the general availability of its new SMS Adapter solution.…
News Deloitte Ranked Highest in Market Once Again in Global Gartner Customer Strategy Consulting and… AIT News Desk Nov 7, 2019 Gartner, the world's leading information technology and advisory company, scored Deloitte in several critical capabilities use cases in its July 2019…
Computing NovelVox Releases Finesse Unified Mobile Agent with Upgraded Features AIT News Desk Nov 5, 2019 After the astounding success and popularity of the previous version of Cisco Finesse Mobile Agent, NovelVox, the pioneer in providing contact center…
News Atento Appoints Gustavo Tasner Chief Operating Officer AIT News Desk Nov 5, 2019 Mr. Tasner Will Focus on Strengthening Atento's Global Operations, Driving Service Delivery Excellence and Enhancing Technology Infrastructure…
Computing InsideSales.com Rebrands as XANT to Reflect Focus on New Revenue Acceleration Solutions AIT News Desk Nov 5, 2019 XANT Helps Leading Enterprise Companies Build Closeable Pipeline and Expand Customers InsideSales.com announced its corporate rebrand to XANT.…
Computing Symphony Talent Acquires SmashFly Technologies AIT News Desk Nov 5, 2019 Symphony Talent Intensifies Market Position To Provide The Most Comprehensive Talent Experience Solution In The Industry Symphony Talent, a global…