Customer Behavior

Partnership can help organizations achieve the data efficiency and flexibility needed to understand customer behavior and drive personalization at…

A Product for ML-based Customer Behavior Prediction and Personalization Provectus, a Silicon Valley artificial intelligence (AI) consultancy, has…

Three quarters of CMOs are now responsible for contributing to business growth and the use of data and technology Capgemini research shows that CMOs…

Hi, please tell us about your role and the team/technology you handle at Kitewheel? Hello, thanks for having me. As president at Kitewheel, I’m…

Since the onset of the pandemic, business closures and social distancing mandates disrupted operations across all industries, and field service was no…

If the pandemic has taught us anything, it’s that many of the business rules we once took for granted no longer apply. For retailers, shifting…

A recent global study undertaken by IDC for Sisense found BI and analytics were top of the list of programs canceled due to COVID budgetary shrinkage,…

Real estate teams gain accurate, lightning-fast results, acknowledge the death of pin studies Large, multi-unit brands typically focus expansion …

Contentsquare, the global leader in experience analytics, announced the appointment of John O’Melia as Chief Customer Officer. With over 25 years of…

New Session Replay also offers GDPR-compliant mode so more teams can leverage insights from customer behavior and experience data to consistently…