customer care

Harte Hanks, a leading global customer experience company, announced today that Don Aicklen is returning to Harte Hanks to lead the Company's…

New features streamline the development of Intelligent Virtual Agents and help organizations easily deploy solutions to augment their contact centers…

Five9, Inc., an industry leading provider of the intelligent cloud contact center, announced the appointment of independent Board Director Ana…

The newly formed Board includes experts in award-winning business process outsourcing, legal and finance, bringing leadership to help accelerate…

The Expectations of Consumers From Customer Care Centers Have Started Going Back to Normal too; Companies Digitalizing The Structure According to a…

Rapid Adoption of Cloud Contact Center Solution Enabled Lingo to Exceed Expectations Lingo Communications (“Lingo”), a leading global Cloud/UC and…

Sprinklr Will Help the World’s Largest Cosmetics Company Achieve Its Global Mission of Bringing Beauty to All People by Responding to 100% of Customer…

Customer Care Provider Teams Up with Challenger Bank Ahead of Hiring Push Branch, the challenger bank that works with employers, and Continuum…

Carolina Digital Phone is a pioneer of hosted phone services, and provides products that improve the capabilities of business, education and…

Country fans, rejoice. T-Mobile announced that customers will get early access to Live Nation’s 2020 Country Megaticket through T-Mobile Tuesdays with…