customer communications

More than 1,200 Marketers Surveyed In the U.S., EMEA, and Australia Iterable, the AI-powered customer communications platform, released the…

EasyVista welcomes the vetted tech marketer to its executive leadership team. EasyVista, a global leading provider of ITSM, IT Remote Support and IT…

CommBox enables companies to solve an average of 57% of inquiries automatically, and organisations will now be able to deliver contextual,…

AI-driven customer experience management software companies are ruling the SaaS marketplace. These companies leverage AI to serve CX marketers,…

Cincom Systems, a global organization devoted to business success through process automation is pleased to announce a strategic partnership with …

SaaS-based solution combines industry-leading Precisely EngageOne portfolio with capabilities from CEDAR CX acquisition to leverage trusted data…

Powered by ChatGPT and GPT-4, Messagepoint’s new content rewrite capabilities are the first generative AI solution available in the customer…

Quantre Solutions, a leading customer communications management consulting and solutions design firm, unveiled CxStrategizer, the ultimate tool that…

 Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud,announced a new private…

Infobip data from more than 449 billion interactions in 2022 shows conversational experience is becoming more popular across all forms of…