customer communications

Weave the all-in-one customer communications and engagement platform for small- and medium-sized businesses,announced their newest integration with…

Localz, leading expert in customer empowerment technology for the last mile, has been selected by Ogi, Wales's fastest-growing homegrown broadband…

During Southwest Airlines’ recent meltdown, when thousands of flights were canceled throughout the country, customers waited for hours on hold, often…

WorkWave, a leading provider of SaaS software solutions that support every stage of a service business's life cycle, announced the launch of its new…

LendingPoint, the AI-driven CreditTech platform that provides one-stop financing solutions for consumers, e-commerce and point of sale partners, and…

New research from global cloud communications platform Infobip reveals that chat apps such as WhatsApp are becoming crucial channels for customer…

Intercom, the Engagement OS, is launching the company's biggest updates to the Messenger, the heart of its customer communications platform and a…

The partnership will enable customer communication service providers to accelerate their digital transformation journey and deliver superior…

Jewel360, the first all-in-one, cloud-based retail software dedicated exclusively to the needs of jewelry retailers, announced that it has been…

Consensus, the leading demo automation platform (DAP), announces the beta launch of its integration with Slack, the leading business team and customer…