customer communications

Housing Association Group Deploys 8×8 to Provide Enriched Services to Customers and Equip Employees to Operate from Anywhere on a Single Global…

Newgen Software, a global provider of low code automation platform, announced that Bermuda-based Clarien Bank has selected Newgen Omnichannel Customer…

Indonesia’s largest telecommunications and network provider, PT. Telekomunikasi Indonesia, has chosen Vonage, a global leader in cloud communications …

Indonesia’s largest telecommunications and network provider, PT. Telekomunikasi Indonesia, has chosen Vonage, a global leader in cloud communications…

Creatio, a global software company providing a leading low-code platform for process management and CRM, announced the release of a new solution on…

COVID-19’s impact on your subscription customers can be hard to assess. Uptick seeks to change that with their newly released free product Software…

The premier user review website, G2, reports that SaaS engagement platform, Higher Logic, has the largest market presence and highest customer…

To say that these are unprecedented times we are living in would be an understatement. With the spread of COVID-19 into a global pandemic, our…

In a Recent Report, OpenMarket Has Revealed That 63 Percent of Consumers Want More AI in Customer Communications and Service; Half of Consumers Don’t…

These days everyone is trying really hard to deliver amazing customer experiences. However, there’s a truth that is difficult to reconcile:…