Cloud The Only CCaaS Platform Built for Contact Centers by Experts in Contact Center Operations AIT News Desk Jun 21, 2022 7.ai Engagement Cloud natural, effortless, omnichannel interactions are proven to boost customer loyalty, agent productivity, and company…
Customer Experience CallMiner Named Automation Solution Of The Year At CCW Excellence Awards AIT News Desk Dec 23, 2021 The CallMiner Conversation Analytics Platform recognized among industry-leading solutions driving contact center and customer experience excellence…
Customer Experience TaskUs Partners with Artificial Intelligence Provider ASAPP to Offer a Customer Experience of the… AIT News Desk Dec 22, 2021 TaskUs, Inc., a leading digital outsourcing provider for high growth companies, has announced a strategic partnership with ASAPP, Inc., an artificial…
Technology Customer Contact VIRTUAL: A Frost & Sullivan Executive MindXchange AIT News Desk Jul 10, 2020 Proving that networking, collaboration and community can be formed virtually Due to the global health crisis and in the best interests of our…