The Power of Product Recommendation Engines
According to a Forbes Survey from last year, 70 percent of buying decisions are influenced by how clients feel they are being treated; therefore, a superior personalized customer experience can ...
Hootsuite Completes A Decade Of Continuous Innovation And Customer Success
Fast Fact: 3 billion people regularly use some form of social media. Hootsuite plays a big role in social media management for B2B and B2C marketing teams, and influencers This ...
Zendesk Adds New ‘Sunshine’ CRM Platform for Evolving Customer Experiences
Built on Amazon Web Services, Zendesk Sunshine Seamlessly Connects and Understands Customer Data—Wherever It Lives Today, Zendesk, Inc. launched Sunshine, an open and flexible Customer Relationship Management (CRM) platform built completely in the public ...
Totango Integrates Solutions with SAP to Enable the Customer Centered Enterprise
Joint Solution and Go-to-Market Empower Enterprise Customers to Accelerate Customer Lifetime Value by Operationalizing Customer Centricity Across Their Entire Organization Totango Inc., a leader in customer success for the enterprise, ...
Why We Introduced a Credit System That Will Value Data & Intelligence
In our latest release, Mei introduces a credit system that will track the data and intelligence exchanged in our app. How Does It Work? Generally, users earn credits when they ...
Activating Customer Data with AI-Based Technologies in Business
Numerous challenges exist as enterprises embark on this next phase – managing the flow of incoming data of all types – most of it being unstructured, data storage, aggregating and ...
Interview with Christopher Dean, CEO at Swrve
People often jump on the displacing humans narrative. In reality, throughout history, automation raises productivity and output. Know My Company Tell us about your journey into the mobile tech industry. ...