AIT MegaMind AiThority Interview with Adrian McDermott, President of Products at Zendesk Sudipto Ghosh Mar 24, 2020 Hi Adrian, you are the go-to architect for Zendesk products. What approach do you take to create easy, cohesive, and frictionless experiences along…
Security One-Third of Financial Firms Lack Clear Plan to Address Privacy Risks, Accenture Report Finds AIT News Desk Mar 23, 2020 Privacy executives should look beyond just compliance and focus on elevating the customer experience One-third of financial services organizations…
Computing Bounteous Achieves Adobe Platinum Regional Partnership After Earning Fourth Specialization AIT News Desk Mar 17, 2020 Customer Growth, Specializations Across Adobe Experience Cloud Raises Status Insights-driven digital experience agency Bounteous is now an Adobe …
Security Netwrix Now Delivers Data Classification for Google Drive and Integrates With Microsoft Information… AIT News Desk Mar 12, 2020 Organizations Can Reduce Security-Related Stress With Trustworthy Data Tagging and Prove Compliance With the CCPA Faster and More Easily. Netwrix,…
Financial Services Financial Services Organisations Struggling to Utilise Customer Data AIT News Desk Mar 5, 2020 New Research Reveals a Breakdown Between Chief Data Officers and Legal Departments A disconnect exists between the goals of Chief Data Officers…
Hot Startups Zendesk Expands Sunshine CRM Platform to Deliver Complete View of the Customer AIT News Desk Mar 4, 2020 New functionality and integrations with AWS and Workato enable companies to build differentiated experiences Zendesk, Inc. announced new…
Computing The Entertainer Selects Mapp to Drive Insight-Led Customer Engagement AIT News Desk Mar 4, 2020 Mapp Digital, the cloud-based digital marketing provider, has been appointed by The Entertainer to help it to enhance its online engagement strategy…
Video SnapCell and DealerSocket Announce Integration, Improving Lead Conversion and Service Up-sell for… AIT News Desk Mar 4, 2020 SnapCell Inc. announced that DealerSocket, a leading provider of CRM software to auto retailers, has completed integration with SnapCell’s innovative…
Security CoSo Cloud Unveils CoSo Insights 2.0 for eLearning Security, Compliance and Performance Analytics AIT News Desk Mar 4, 2020 Unique Adobe Connect Add-On Tool Provides Self-Service Access to Critical Business Intelligence CoSo Cloud LLC (CoSo), the leading secure private…
Automation Ada and Zendesk Strengthen Customer Service Platform Integrations AIT News Desk Mar 2, 2020 Ada’s automation and AI enhance the customer experience across Zendesk platform Ada, the market leader for Automated Customer Experience (ACX),…